Strategy is key to organisational success as it provides direction for staff and stakeholders, and aligns operational activity to a desired vision or outcome.
We work with you to develop an actionable, measurable and impactful strategy, with a clear path for change. We do this in a way which recognises the history of your organisation and where it has come from, while challenging you and your staff to be ambitious about where you want to be in the future.

Experience transformation is about redefining organisational priorities, building alignment, and focusing on what is required to deliver change. It’s about developing an ‘end game’ around a set of strategic objectives, and positioning your organisation in a focused way to achieve the strategy.
We partner with you to deliver your experience transformation objectives, whether they involve aligning people and culture, operational and process change as a result of technology investment, changing activities or focus to better deliver to customer’s needs, or reducing operating costs.

Leadership is one of the key factors associated with the success or failure of an organisation. Effective leadership improves organisational performance and delivery for customers, strengthening financial performance and market position. It is also influential in shaping organisational culture, increasing engagement and creating positive workplaces.

We work closely with your leadership team to help them navigate organisational challenges, improve alignment, and lift organisational performance. Our approach is tailored to what your leaders need, where they are on the change journey, and the context in which your organisation delivers.

Every project is different, in terms of the impact on people, technology requirements, and on business performance.

We partner with you to help deliver greater value from your projects, and to deliver them in a flexible and responsive way. Our team provides capability to progress projects from inception to production, as well as evolution and support. We’re experts in Governance, Business Analysis, Project Management, Agile Coaching, Product Ownership and Change Management.

Organisation design is a deliberate approach to ensure that how people are organised to deliver their work (roles, structures and accountabilities) supports your organisational strategy and long-term objectives.

We work with your leadership team to create a structure which is fit-for-purpose for your organisation, taking into account your strategy, drivers, and the context in which you operate. We take the good bits of best practice approaches, and make them real for your organisation.

Reviews provide a holistic snapshot of how your organisation is performing. They help you to understand what ‘good practice’ looks like for your organisation, and provide insight on current performance.

We provide independent advice and guidance on how your organisation is performing, working with leaders and staff to capture what is working well, and what can be improved. We also develop actionable insights and recommendations for change, to give your leadership team a clear sense of what needs to happen next to improve.

Organisational culture reflects the attitudes and behaviours in an organisation which shape how people interact, and what is expected of them. Culture plays a powerful role in attracting and retaining talent, lifting employee engagement, and improving organisational performance. Culture is inherently tricky – you can’t see it, it’s hard to measure, and change requires concerted effort from people across the organisation.

We work with you and your people to help baseline where your current culture is (relative to your strategic objectives), and what changes are needed in order to align to your vision of the future.